Privacy Policy

At Thermawood PTY Limited, we value your privacy and are committed to protecting your personal information.

This Privacy Policy outlines the types of personal information we collect, how we use it, and your choices regarding your personal information.

Personal Information We Collect:

We may collect personal information from you when you interact with us, such as when you visit our website, subscribe to our newsletters, or purchase our products. The types of personal information we may collect include:

  • Contact information, such as your name, email address, phone number, and mailing address
  • Payment information, such as credit card numbers, billing address, and transaction details
  • Demographic information, such as your age, gender, and interests
  • Website usage information, such as your IP address, browser type, and operating system
  • Other information you provide to us, such as when you fill out a form or participate in a survey

How We Use Your Personal Information:

We use your personal information for the following purposes:

  • To process your orders and payments
  • To communicate with you about our products, services, and promotions
  • To personalise your experience on our website and recommend products that may interest you
  • To conduct market research and analyse website usage data
  • To comply with legal and regulatory requirements

We will not sell, rent, or disclose your personal information to third parties unless we are required to do so by law or with your express consent.

Cookies and Web Beacons

We use cookies and web beacons on our website to enhance your experience and collect information about your website usage. Cookies are small text files that are stored on your computer or device when you visit a website, while web beacons are small graphics embedded in a web page that allow us to track your website usage. You can disable cookies in your browser settings, but this may affect your ability to use certain features on our website.

Security of Your Personal Information

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. We use industry-standard encryption technologies to secure your payment information and limit access to your personal information to authorised personnel only.

Your Rights and Choices

You have the right to access and correct your personal information, as well as the right to request that we delete your personal information. You may also opt-out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us at the email address below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

Contact Us

If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at clarkie@thermawood.com.au